Empowering military spouses to make the most of their money, family, and the military experience.

Part 1: Itinerary ♦  Part 2: Service ♦  Part 3: Entertainment ♦ Part 4: Silver Linings

Because we live in Tampa, Fl, a departure city for Carnival and Norwegian, and we’d previously cruised Carnival in 2002 and 2009, we opted to give Norwegian a try. We really enjoyed our Carnival cruises but we kept on hearing from other avid cruisers that we had to try other cruise lines because if we thought Carnival was the bees-knees, we would be blown away if we branched out. So we did.

Norwegian’s whole gig is that they’re all about “Freestyle Cruising,” you set your own agenda and cruise the way you choose.  We weren’t exactly sure what that really meant in practice, but we were more than happy to give it a shot.

Unfortunately, Norwegian has some real customer service issues that I believe are partly rooted in the whole “freestyle” approach and are partly due to poor planning and broken processes.  Despite our misgivings, we powered through, determined to have a fabulous time.  And we did have a very nice time, but we know it could’ve been A LOT better.

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